3 Year Product Guarantee
All products produced showcasing the Venture Warranty Label have a three year guarantee, except for digital hardware products which are covered for one year.
There is no need to register your product/s, they are covered for three years from when they are produced. If your product is faulty or damaged please contact your studio. They will advise what you need to do and all products will need to be returned to the studio. The product will be repaired where possible or if Premier Image advise it is not possible, a replacement will be produced. If the product has been discontinued, we have the right to replace it with a similar product of comparable value.
Please note: Images from products ordered and produced are held for three years to facilitate this guarantee. Digital images are not covered under the guarantee and these are held at your studio. Your product must be hung using the brackets or fixings attached to the product, seek professional advise if necessary for the corresponding and appropriate wall fixings, alternative hanging will invalidate the warranty.